Tech Support: support@outcomesys.com Tech Support Phone: (410) 266-5663

Technical Support : FAQ

Welcome to our Frequently Asked Questions page!

Q: Do I need to activate a demo that I downloaded either from the ASTD store or from the Outcome Systems website?

A: No, you get a free 30 day trial of the software without having to activate the software. You only need to activate the software if you purchase a license from us or ASTD to use the software for longer then 30 days.

Q: Can I run this software on Windows in an emulator such as Virtual PC, Wine, VMWare, etc?

A: You may or may not be able to run this software under those conditions, but the only configurations we support are Windows 2000/XP natively running on a Intel/AMD system.

Q: Do I need any special software installed to run Performance DNA Desktop?

A: Yes, you must have Microsoft .Net installed, you can get the software under our downloads section of the support website.