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Performance
DNA Consulting
Performance DNA Consulting
Get the benefit of our hands-on experience to kick-start your team's
performance improvement project. Or let our human performance specialists
do the work for you. Either way, you get the benefit of our extensive
experience and specialized expertise. Consulting services include the
following:
• Human performance
analysis
Determine the right intervention to improve performance by focusing
on what's right to fix what's wrong. Our human performance consultants
interview key performers and conduct an analysis to identify the major
outcomes produced, where performance problems occur, the type of performance
problem, and the impact of the problem on business results.
• Competency/skill
management
Get the right people with the right skills in the right positions. Our
human performance specialists guide you in defining the competency management
strategy that is right for your culture, organizational structure, outcomes,
and skill sets. We can manage the integration of competency management
and learning management systems. Or we can construct performance-centered
competency models for you by analyzing key performers and documenting
the outcomes they produce and the behaviors required to do so.
• Outcome-based
performance management
Get the outcomes desired from key performers using outcome-based job
descriptions, competency models, interview guides, and organizational
support. Our performance specialists use the Performance DNA methodology
to interview stakeholders, observe and analyze key performers, examine
work processes and technology, and investigate organizational influencers
that impact performance. We use the resulting information to craft job
descriptions, competency models, interview guides, and suggestions for
organizational support that will improve hiring, retention, and performance
for critical positions.
• Performance-base
curriculum, course, and job aid design
Construct curricula, courses, and job aids that produce desired performance
results. Our professionals examine work processes and critical tasks
to document long-term aims, explicit outcome-based goal statements,
and define testable objectives to lay the groundwork for an effective
curriculum. We use an established, performance-centered methodology
to guide the identification of resources and delivery methods to be
used, determine the appropriateness of job aids, specify timing and
sequencing of instructional units, and to define assessment procedures.
We can also assist you in converting and re-purposing existing training
material so that it is performance-centric. We provide your team with
guidelines, checklists, templates, and expert advice for planning the
development of a performance-centered curricula and courses, or we can
lead the conversion for you.
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